Refund And Returns Policy

At Studio M Home Decor And More, we want to ensure that you are completely satisfied with your purchase. We understand that sometimes things may not work out as planned, and we are here to help. This policy outlines our procedures for refunds and returns to ensure a smooth and hassle-free experience for our valued customers.

Our refund and returns policy lasts for 7 days from the date of purchase. If 7 days have passed since your purchase, we, unfortunately, cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please make sure to keep your receipt or proof of purchase as it will be required during the return process.

When returning an item, you will be responsible for covering the return shipping costs. We recommend using a trackable shipping method to ensure that the item reaches us safely. We do not guarantee that we will receive your returned item, and we are not liable for any damage or loss that occurs during the return shipping.

Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria mentioned above. If the item is deemed eligible for a refund or exchange, we will process your request within 5 business days.

If you are approved for a refund, the amount will be credited back to your original method of payment. Please note that it may take some time for the refund to be reflected in your account depending on your bank or credit card provider.

In the case of an exchange, we will send you the replacement item as soon as possible, subject to availability. If the requested item is not available, we will work with you to find a suitable alternative or provide store credit for future purchases.

Damaged or Defective Items

In the unfortunate event that you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the product. We will guide you through the return process and arrange for a replacement or refund, depending on your preference and product availability.

Please provide us with detailed information about the damage or defect, including clear photographs if possible. This will help us expedite the resolution process and ensure that our quality standards are met.

Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons, including: Rugs, Poufs, Cups and pillows

If you need to return an item purchased from Studio M Home Decor And More, please ensure that it is in its original condition and packaging. We accept returns within 7 days of purchase. To initiate a return, please provide your order number and a detailed description of the reason for the return. Our customer support team will guide you through the return process and provide you with a return shipping label.

Final Sale Items

Items marked as “Final Sale” are not eligible for returns or exchanges. Please carefully review the product description and specifications before making your purchase.

Changes to Our Refund And Returns Policy

Studio M Home Decor And More reserves the right to modify or update this refund and returns policy at any time, without prior notice. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy regularly to stay informed about any updates.

Contact Us

If you have any questions or concerns regarding our refund and returns policy, please reach out to our friendly customer support team. We are here to assist you and provide the necessary guidance to ensure a positive shopping experience.

You can contact us by emailing [email protected] during our business hours.

Limitations and Liability

Studio M Home Decor And More shall not be held responsible or liable for any indirect, consequential, or incidental damages arising out of the purchase, use, or inability to use the products sold on our website. Our liability is limited to the purchase price of the item(s) in question.

We do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content on our website. While we strive to provide accurate and up-to-date information, errors or inaccuracies may occur. Studio M Home Decor And More reserves the right to correct any errors, omissions, or inaccuracies, and to change or update information at any time without prior notice.

By making a purchase on our website, you acknowledge and agree to the terms and conditions outlined in our refund and returns policy.

Thank you for choosing Studio M Home Decor And More. We appreciate your business and are committed to ensuring your satisfaction.

Legal Notice

This refund and returns policy is governed by and shall be construed in accordance with the laws of the state of Missouri, without regard to its conflicts of law provisions. Any legal action or proceeding arising out of or relating to this policy shall be exclusively venued in the state or federal courts located within the state of Missouri.